Terms of Use

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By registering on this page you accept the following terms of use:

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Use of the content

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The viennapiano.club site provides videos with instructions on how to play the piano. The content has been carefully prepared, however, the success of the learning process is solely the responsibility of the user. The operator of this site assumes no responsibility for learning success.

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Non-paying members have access to individual free videos, pdfs and audio files, paying members have access to all videos, pdfs and audio files and can also ask questions in the forum and book individual lessons.

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Any copying and illegal distribution of the contents of this site is prohibited and can lead to criminal penalties. the  Contents of this page belong  Operator, further use requires express consent.

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Duration of membership

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The basic membership is concluded for a period of 3 months, all other memberships for an indefinite period. You can  can be canceled at any time by e-mail or in the subscription settings. Months already paid will not be refunded, membership ends with the last month paid.  

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The user can test the website for 7 days free of charge and gain access to all functions. If there is no termination during this period, the user expressly waives his right to withdraw from the first payment. A termination afterwards is possible at any time, as is the use of the site until the end of the paid period of use.

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Use of the forum ​

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Paying members have access to the forum and can ask questions there. These are answered by the operator of the website or other members. There is no entitlement to an answer, but the owner tries to answer all questions  to answer in a timely manner.  

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The users of the forum accept the following rules for treating each other with respect:

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- Questions will only be asked about the courses and playing the piano

- The questions and comments are formulated respectfully, both to the operator and to other users

- Any form of discrimination is prohibited

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If a user violates these rules, this leads to the exclusion from the forum. There is no right to reimbursement of the membership fee for the respective contribution period.

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Booking of individual lessons

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Paying members have the option of booking individual lessons online. The booking is made depending on availability, there is no entitlement to a specific time or period. The respective availabilities are shown in the online calendar and can be freely selected.

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If an appointment cannot be kept, it is possible to rebook or cancel up to 48 hours before the appointment. After 48 hours before the appointment, there is no longer any entitlement to a refund.

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Issuing a certificate

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Upon completion of a course, paying members have the opportunity to receive a certificate. A video must be sent in for this. The certificate will only be issued if it meets the respective requirements of the course, otherwise it can be rejected or suggestions for improvement can be made.

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Declaration on the obligation to provide information (data protection declaration)

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The protection of your  personal data is very important to us. We process yours  Data therefore exclusively on the basis of the statutory provisions (GDPR, TKG 2003). We inform you in this data protection information  about the most important aspects of data processing on our website.  

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When you visit our website, your  IP address, start and end of the session recorded for the duration of this session. This is due to technical reasons and thus represents a legitimate interest within the meaning of Art 6 Paragraph 1 lit f GDPR. Unless otherwise regulated in the following, this data will not be processed by us.

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Contact us

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If you  If you contact us using the form on the website or by e-mail, your  specified data for the transmission of a non-binding offer  stored with us for six months. We will not give this data without yours  Consent further.  

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Data storage

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We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: Email, bookings made. Yours  The data provided are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can conclude the contract with you  do not complete. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price.

After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).   

The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years).  The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.   

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Cookies

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Our website uses so-called cookies. These are small text files that are saved on your  End device. They do no harm.

We use cookies to make our offer user-friendly. Some cookies stay on your  Device until you delete them. They enable us to recognize your browser the next time you visit.

If you don't want that, you can set up your browser to let you  informed about the setting of cookies and you only allow this in individual cases.

Deactivating cookies may restrict the functionality of our website.

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Web analysis

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Our website uses functions of the web analysis service Google Analytics.  For this purpose, cookies are used, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to the provider's server and stored there.

You can do this  prevent by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract data processing agreement with the provider.

Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The relationship with the web analytics provider is based on an adequacy decision by the European Commission.

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

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Newsletter

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You can subscribe to our newsletter via our website. For this we need your  E-mail address and your declaration that you agree to receive the newsletter.

You can subscribe to the newsletter at any time  cancel. Send your  Please send your cancellation to the following email address: viennapianoclub@gmail.com. We will then delete yours immediately  Data in connection with the sending of the newsletter.  This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

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Your rights

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You stand in relation to yours  data stored by us  basically the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or yours  Data protection claims have otherwise been violated in a way, you can  under  viennapianoclub@gmail.com  or complain to the data protection authority.

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